Terms & Conditions

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Scope of Agreement

This document, along with Excelloite’s quotation (if provided), constitutes the entire agreement between us regarding the goods and services specified in the quotation or your order. It supersedes all prior negotiations, proposals, correspondence, or dealings between us. By entering into this agreement, you acknowledge that you have not relied on any representations from us other than those expressly stated herein.

Cost Increases

Any increase in costs beyond our control will result in a corresponding increase in the price. This includes statutory charges, the cost of raw materials, components, goods, or services, labor rates, and any other costs beyond our control.

Completion Dates

Time is not of the essence under this Agreement. While completion dates are provided in good faith, they are not considered contractual terms. We will make reasonable efforts to complete the work by the estimated date, but failure to do so does not entitle you to cancel the Agreement or claim compensation. Timely receipt of your instructions and necessary particulars is essential for meeting completion dates.

Force Majeure

We are not liable for failure to deliver or delays due to causes beyond our reasonable control, including acts of God, governmental actions, labor disputes, or inability to obtain materials. In such cases, the delivery or completion date is extended by a period equal to the delay.

Assignment of Rights

We reserve the right to assign our rights under this Agreement to successors, nominated transferees, or assigns without your consent. We may also assign, subcontract, or transfer any rights or obligations under this Agreement to other parties.

Retention of Title in Goods Sold

Ownership of goods supplied remains with us until full payment is received. Risk passes to you upon delivery. We reserve the right to register our security interest in the goods under applicable law.

Warranty for Services

Services are warranted for three months from completion, provided they are performed in accordance with the quotation and with due care and skill. Notification of any claims must be made in writing within the warranty period. The warranty excludes modifications made by you or on your behalf.

Warranty Conditions – Indian Consumer Law

If you are a Consumer under the Consumer Protection Act, 2019, and there is a breach of warranty, we will repair, replace, or refund the goods or services as required under the provisions of the Act. All other implied terms, conditions, and warranties are excluded to the extent permitted by law.

Limitation of Liability

We are not liable for any indirect, consequential, or special losses arising from this Agreement. Our liability is limited to repair, replacement, or refund as provided under the Consumer Protection Act, 2019, or, for other obligations, by the payment of one rupee.

Payment

Invoices must be paid in full within 30 days. Failure to do so may result in interest charges and suspension or termination of work. We reserve the right to withdraw or suspend credit facilities at any time.

Intellectual Property

All intellectual property rights in the services provided are owned by us, except for specified materials provided by you. Unauthorized reproduction or modification of services is prohibited without our consent.

Termination of Agreement and other Rights

We may terminate the agreement or take other actions in case of default by you. Our rights upon default include termination, suspension of work, reclaiming goods, and retaining security or payments.

General Matters

This agreement is governed by the laws of India. Any invalid or unenforceable provisions will be interpreted in a manner that aligns with applicable law or, if necessary, severed, but the remainder of the agreement will remain in full effect.