At Excelloite, we’ve honed a seamless process to craft custom business software solutions tailored precisely to your needs. It all begins with our Overview Call, where we delve into the essence of your project, discussing key outcomes, timelines, and special requirements under the shield of a signed NDA.
From there, we transition to the Ballpark Estimate phase, offering a preliminary glimpse into project costs before diving deep into the Discovery phase. Through workshops and meticulous analysis, we uncover the nuances of your requirements, technical constraints, and pivotal success factors. The subsequent phases—from Development & Testing to Launch & Hypercare—are executed with precision, ensuring a smooth journey from inception to implementation. Finally, our commitment extends beyond launch with Ongoing Support options, offering tailored assistance with no long-term commitments—just quality support when you need it most.
Our Process
For Custom Business Software
Step 1
Overview Call
Over 20 years we’ve refined our process, optimising and adapting our approach to you and the needs of your business.
Throughout our journey, we’ve meticulously refined our process, continuously optimizing and adapting to cater specifically to you and your business needs
A high level discussion about your project, key outcomes, time frames and special requirements. Plus we’ll protect your IP with a signed NDA.
We engage in in-depth discussions regarding your project, focusing on key objectives, timelines, and any unique requirements. Additionally, we safeguard your intellectual property with a signed NDA.
Like to chat now? Call us on +1 (604) 330-8191.
Step 2
Ballpark Estimate
In the following few days we’ll produce a high level estimate for your project. We’ll then walk you through the components so you understand what’s involved.
Within the next few days, we’ll generate a preliminary estimate for your project. Subsequently, we’ll guide you through the components to ensure clarity on the involved aspects.
Step 3
Discovery
For predictable projects we’ll conduct a workshop to understand your requirements, including the needs of each user, any technical constraints and importantly, the key success factors for the project.
For projects with foreseeable outcomes, we’ll organize a workshop to grasp your requirements comprehensively. This includes understanding the needs of each user, technical limitations, and crucial success factors.
Step 4
Development & Testing
See your project come to life! You’ll work closely with a project manager and the whole team including a technical lead, the developers, a tester and a user experience design specialist.
Work is done in agile sprints with regular demonstrations to you and, if possible, the end users of your system.
Witness your project materialize! You’ll collaborate closely with a project manager and the entire team, comprising a technical lead, developers, a tester, and a user experience design specialist. Our work is structured in agile sprints, with frequent demonstrations to you and, if feasible, your system’s end users.
Step 5
Launch & Hypercare
See your project come to life! You’ll work closely with a project manager and the whole team including a technical lead, the developers, a tester and a user experience design specialist.
Work is done in agile sprints with regular demonstrations to you and, if possible, the end users of your system.
Witness your project materialize! You’ll collaborate closely with a project manager and the entire team, comprising a technical lead, developers, a tester, and a user experience design specialist. Our work is structured in agile sprints, with frequent demonstrations to you and, if feasible, your system’s end users.
Step 6
Ongoing Support
It’s important to make a great first impression. You’ll be actively supported through the launch process and we’re here in to quickly address any teething problems.
Creating a remarkable first impression is crucial. We’ll provide proactive support throughout the launch phase and remain readily available to swiftly resolve any initial issues.
You can pick from a range of options including casual pay as you go arrangements through to formal support packages with well defined service level agreements (SLAs).
Choose from various options, ranging from flexible pay-as-you-go arrangements to structured support packages with clearly defined service level agreements (SLAs).
